Adult toys and marital aids are sold as novelty items only. We will not accept returns or exchanges on novelty items. This policy is upheld for the protection of all our customers and assurance that the merchandise selected is new and unused at the time of delivery. This policy also protects our employees from handling or exposing themselves to unsanitary conditions or potential STDs. We makes no representation or warranty of any kind, nature, or implied with respect to the merchandise, the use of or fitness for a particular purpose. Buyer holds harmless the seller for any liability
Approved item(s) for return or exchange are to be sent back within ten (10) days of receipt. Shipping charges for items sent back for return or exchange are the responsibility of the customer, unless sending back defective merchandise. We do not charge a shipping fee for exchange orders when sending the replacement back to the customer. Exchanges will first be processed as a credit to your credit card, and then a new order will be processed on your credit card for replacement. Once the return/exchange shipment is received at our fulfillment center, most refunds/exchanges will be processed within one week. You may be contacted by a member of our Customer Service Team with any questions about your return.
Please contact us if you need to return a defective item.
Returns that smell of smoke, body odor, or are without original packaging will not be accepted at any time and will be returned to the purchaser.